Effective Date: August 1, 2021
The Information We Collect and How We Use It
When you donate to us, either through our website or otherwise, we collect personal information, such as your name, address, telephone number, and e-mail address, and information about your method of payment, such as your credit card or bank account information. We use this information to process your donation and to communicate with you about it. If you choose to donate on a monthly or other recurring basis, we will store the information about your method of payment to allow us to process your future donations. We may also use your personal information from time to time to update you about our work or how we use your donation.
Our website sometimes contains open job positions and may invite you to volunteer with us. If you inquire about one of these positions or volunteer opportunities, the website may ask you to send us an application or a copy of your resume or curriculum vitae via electronic mail or postal mail. These materials will naturally include a variety of personal information about you, including your name, address, telephone number, email address, and work history. We keep such information strictly private and only use it to assess your qualifications as an employee or volunteer and to perform other related human resources functions.
Other Information You Provide
You may occasionally decide to submit personally identifiable information, such as your name, address or e-mail address, for reasons other than donating to us. For example, you may request an email newsletter or ask for additional information about our work. We collect and store this information and use it for the reasons you submitted it to us. We may also use this information to keep you updated about our work.
Information We Automatically Collect
We do not collect any personal information when you visit our website unless you specifically choose to provide such information to us. We do, however, collect non-personal information about you, such as the Internet address associated with your computer, the type of web browser you use, your operating system, the site that referred you to us, the pages you visited, and the dates and times of those visits. If you have followed a link to our website from a newsletter or a referring website, we may send a “cookie” to your web browser to help us match those referring sites to donations. This cookie does not contain any personal information and is deleted when you close your browser or leave our website. In general, we use this nonpersonal information to improve the performance and content of our website and to diagnose any problems which may arise.
Who Receives Your Information
Except as specified in this section, we do not allow other organizations to use our mailing list or your personal information to solicit donations from you or to try to sell you any product. We do not sell, rent, or exchange our mailing list with any other organization.
Disclosure to Service Providers
We may provide your personal information to other companies who perform certain administrative services for us. These services may include processing credit card and automated banking donations, sending electronic and postal mail, and hosting our donor information database. We require these companies to keep your information confidential. See “How We Protect Your Information” below for more information.
We may disclose your personal information to the government or to third parties in response to inquiries from law enforcement agencies, court orders, subpoenas, or similar requests. We will also disclose your personal information if we believe doing so is necessary or appropriate to protect the property, health, or safety of any person, if we believe that failing to disclose it will expose us to liability, or if we believe that it has been submitted to us in connection with any illegal or immoral activity.
How We Protect Your Information
We and our vendors use a variety of technical measures to protect the confidentiality of your information. Your personal information is stored in a secured location and may only be accessed by employees and contractors who have a need to access it as part of their jobs.
Please be aware that because new security threats arise frequently on the Internet, no website can be completely and permanently secure. Although we make significant efforts to take appropriate security precautions, there is no guarantee that such efforts will be sufficient to block every attempt by criminals to access information.
Our main telephone number is +254 (0) 724-499-812
Our postal address is:
Ideal Health Organization
Post Office Box 66343-00800
We strive to make sure that the information in our records is accurate. If you have donated to us and would like to correct or update your personal data or to adjust your mail preferences, you can do so by calling us at our main telephone number and asking for the fund raising manager, or by sending us the update via postal mail sent to our postal address, attention: Donor Services.